Refund Policy

1. Overview

At PSX Invest, we are committed to your satisfaction. This Refund Policy explains our policies regarding refunds, cancellations, and subscription management.

We want you to be completely satisfied with our service. If you're not happy with your premium subscription, we offer a fair and transparent refund process.

2. Free Plan

Our free plan is always available at no cost and includes:

• Basic stock analysis
• Limited watchlist (5 stocks)
• Daily analysis reports
• Basic notifications

3. Premium Subscriptions

When we launch our premium plans, they will include:

• Unlimited watchlist stocks
• Real-time alerts and notifications
• Advanced AI insights
• Priority customer support
• Portfolio tracking and analytics
• Custom analysis requests

Premium subscriptions will be available on monthly or annual billing cycles. You may cancel at any time.

4. 30-Day Money-Back Guarantee

Eligibility Requirements:

• Refund request must be made within 30 days of initial purchase
• Applies to first-time premium subscribers only
• Account must not have violated our Terms of Service
• One refund per user/email address

5. How to Request a Refund

To request a refund, please contact us at:

Refund Processing Time:

• Refund requests are typically processed within 2-3 business days
• Refunds are issued to your original payment method
• Allow 5-10 business days for the refund to appear in your account (varies by bank)
• You will receive a confirmation email once the refund is processed

6. Subscription Cancellation

You can cancel your premium subscription at any time:

• Go to Settings → Subscription
• Click "Cancel Subscription"
• Or email us at support@psxinvest.com

What Happens After Cancellation:

• Your premium features remain active until the end of your current billing period
• No future charges will be made
• You will automatically revert to the free plan
• Your account data and watchlist will be preserved

7. Non-Refundable Situations

Refunds will NOT be issued in the following cases:

• Refund request made more than 30 days after purchase
• Account was terminated due to Terms of Service violations
• Subscription was used for fraudulent or abusive purposes
• Multiple refund requests from the same user
• Chargebacks or payment disputes (subject to investigation)

8. Service Credits

In cases of extended service outages or technical issues, we may offer service credits:

• Credits are applied to your account for future billing periods
• Credits cannot be converted to cash
• Credits expire if your account is closed

Service credits are issued at our discretion and do not constitute an admission of fault or liability.

9. Investment Performance Disclaimer

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about our Refund Policy or need assistance with your subscription: