Help & Support
Frequently Asked Questions
Everything about PSX Invest — what it is, how it works, what we don't do, and what happens after you sign up.
About PSX Invest
What is PSX Invest?+
PSX Invest is an AI-powered stock analysis platform. It is a specialized fintech platform and analytical engine built from the ground up for the Pakistan Stock Exchange (PSX). It bridges the gap between raw market data and actionable trading strategies.
Is PSX Invest affiliated with the Pakistan Stock Exchange or SECP?+
No. PSX Invest is an independent software and research company. We are not affiliated with, endorsed by, or connected to the Pakistan Stock Exchange (PSX), the Securities and Exchange Commission of Pakistan (SECP), or any financial regulator. "PSX" in our name refers exclusively to our focus on PSX-listed equities.
Brokerage & regulatory status
Is PSX Invest a stock brokerage or licensed broker?+
No. PSX Invest is an independent technical analytics and research software platform. We are not a brokerage firm, financial institution, or SECP-licensed investment advisor. We do not hold user funds, take deposits, manage trading accounts, or ever ask for your broker account passwords or confidential portfolio data. You continue to execute your trades and hold your capital safely with your existing PSX-licensed broker (such as KTrade, JS Global, AKD Securities, BMA Capital, etc.). PSX Invest operates entirely independently as a flat subscription-based tool. We only charge a separate software fee for our data analysis, meaning you pay the same fixed price regardless of whether you are investing PKR 50,000 or PKR 50,000,000.
Is PSX Invest a trading app where I can place buy and sell orders?+
No. PSX Invest is not an execution platform or trading terminal. You cannot place, execute, or automatically submit market orders through our application. PSX Invest functions strictly as an analytical tool that scans 380+ PSX-listed equities daily to deliver structured technical signals (entry ranges, target prices, stop-loss levels, and confidence scores). Once you review a signal on PSX Invest, you manually log into your broker's trading app to place your trade.
Does PSX Invest provide formal trading advice?+
No. PSX Invest is an independent fintech technology and data analytics platform — not an SECP-licensed investment advisor, wealth management firm, or fiduciary. We do not offer tailored human advisory services, personalized portfolio management, or direct trade execution.
Security & privacy
How secure is my personal and brokerage data?+
Absolutely secure. We will never request your bank details, brokerage credentials, account PINs, or passwords. Your analytical profile is protected with enterprise-level encryption. All data is stored in Supabase with Row Level Security enforced at the database layer, ensuring your data is isolated from other users.
Using the platform
Do I need experience in technical analysis to use this platform?+
Not at all. PSX Invest is designed to eliminate the complexity of technical charts. Instead of spending hours looking at RSI, MACD, or volume patterns, you receive straightforward signal metrics for every stock:
- Entry Range — where to buy/sell
- Target Price — when to take profit
- Stop-Loss — where to limit your risk
- AI Confidence Score — historical hit-rate context
- Reasoning — clear breakdown of why the setup triggered
Can I use PSX Invest if I am just paper trading or practicing?+
Yes. Many of our users start by tracking our daily signals on a demo account or paper-trading log. It is a risk-free way to observe how entries, targets, and stop-losses play out before committing real funds.
AI Advisor & Ask Bill
What does the AI Advisor feature do?+
Our AI Advisor (and features like Ask Bill) functions as an automated quantitative research assistant. It analyzes live PSX market data, running technical indicators (RSI, MACD, Bollinger Bands, ATR) and technical rule-checks to generate objective market signals, entry ranges, stop-losses, and confidence scores. While the AI Advisor provides algorithmic insights, market screeners, and technical analysis, all outputs are algorithmic data tools designed to assist your own decision-making — not personalized financial advice. You remain in full control of every trade you choose to execute with your licensed broker.
Getting started & plans
How do I get started, and is there a free plan?+
Getting started takes less than a minute:
- Click Get Started or Start Free.
- Sign up with your email — no credit card required.
- Access our Free Plan to start viewing daily scans, creating watchlists, and exploring sample signals immediately.
What are the limits of the Free plan compared to paid tiers?+
While the Free plan lets you test the workflow risk-free, it is strictly meant as a preview. Here is what you miss out on unless you upgrade:
- Limited Watchlist: 1 stock on Free (vs. 3 on Learner, 15 on Pro, and 50 on Premium).
- Single AI Run: Free accounts receive 1 lifetime stock AI analysis run to test the output, whereas paid plans offer recurring daily runs (5 on Learner, 10 on Pro, 50 on Premium).
- No Automated Alerts: Free users do not receive End-of-Day (EOD) email alerts when setups trigger across the market.
- No Portfolio Tools: Historical performance tracking, exportable analysis reports, and advanced portfolio tools are reserved for paid members.
- No Premium AI or Intraday: The Ask Bill AI assistant and the Intraday AI engine are reserved for Premium members. Community access is available on paid tiers.
What paid plans does PSX Invest offer?+
PSX Invest currently offers three paid plans on top of the Free preview:
- Learner (₨199/mo): Designed for beginners — 5 daily AI analysis runs, essential indicators, a 3-stock watchlist, and daily BUY/SELL/WATCH signals with EOD email alerts.
- Pro (₨2,500/mo): Built for active swing traders — 10 daily AI analysis runs, a 15-stock watchlist, portfolio manager, email opportunity alerts, and EOD notifications.
- Premium (₨6,000/mo): Tailored for power traders — the highest daily AI-run capacity (50/day), a 50-stock watchlist, priority analytics, Hero Stocks, Intraday AI engine, and access to the Ask Bill AI assistant.
See the full pricing page for the current side-by-side comparison.
Billing, cancellation & refunds
Can I cancel my subscription anytime?+
Yes, absolutely. You can cancel your subscription at any time directly through your PSX Invest account settings. Once you cancel, your access stays active until the end of your current billing period (monthly or annual), and you won’t be charged again. We don’t charge any cancellation fees or lock you into long-term contracts.
Do you offer refunds?+
Yes, our refund terms are outlined in our Refund Policy. You can also test the full analysis structure for free on our Free Plan before choosing to subscribe.
Company & support
Where is PSX Invest based?+
PSX Invest is headquartered at the National Incubation Center (NIC), NED University of Engineering & Technology, Karachi 75270, Pakistan. We are a national-level selected startup at NIC Karachi.
Who is the founder?+
PSX Invest is founded by Muhammad Bilal Khan (Founder & CEO). You can read his letter on the founder page or reach him directly at bilal@psxinvest.com.
How can I get support?+
For general support, email support@psxinvest.com or use the form on our contact page. Founder-level questions can go directly to bilal@psxinvest.com.
Still have a question?
The fastest path is a direct email — we read every message.